Honestly, escalating to a supervisor might not always speed things up. I tried it once when my paperwork was dragging on forever, and it just added another layer of confusion—ended up having to explain my situation all over again. Instead, I found that politely but firmly setting deadlines ("Can we get this sorted by Friday?") worked better. They seemed more responsive when there was a clear timeframe involved...maybe worth a shot if you're stuck.
Had a similar experience when refinancing last year—supervisor involvement just muddied things up. Eventually, I started clearly stating when I needed updates ("Can you confirm by tomorrow?"), and that seemed to get them moving quicker. Worth trying if you're hitting a wall.
Interesting approach, but honestly, setting tight deadlines like that can sometimes backfire. I've seen lenders get defensive or even less responsive when they feel pressured. Instead, I've found that asking open-ended questions—like "What's the typical turnaround time for this?" or "Is there anything else you need from me to move forward?"—can subtly nudge them without putting them on the spot. Might be worth experimenting with if direct deadlines aren't getting you anywhere...
That's a really good point about open-ended questions. I've definitely noticed lenders getting cagey when they feel cornered by deadlines. But sometimes, especially if things have dragged on forever, a gentle nudge with a specific timeframe can help clarify expectations. Maybe it's about finding that sweet spot between being assertive and giving them breathing room... Either way, patience and clear communication usually win out in the end. Good luck—mortgage stuff can be such a headache sometimes!
Totally agree about patience being key, but honestly, sometimes you gotta push a little harder. When I was closing on my first place, the lender dragged their feet for weeks—kept saying "soon" and "almost there." Finally, I just politely but firmly said, "Hey, I've got movers booked next Friday...is that realistic or should I reschedule?" Funny enough, paperwork magically appeared two days later. Guess it's all about striking that balance between friendly nudges and firm deadlines. Mortgage companies move in mysterious ways...