I’d rather compare quotes every couple of years and see if someone else can beat my current rate or offer better coverage.
I get where you’re coming from, but I’ve actually had the opposite experience. Sticking with the same insurer for over a decade paid off for me when we had a major roof claim last year. They didn’t give me the runaround, and the adjuster even mentioned my long history as a factor in how smoothly things went. I get that “my wallet comes first,” but sometimes that relationship can save you a headache down the line. Not saying it works for everyone, but I’d rather not risk being treated like just another number if something big happens.
Honestly, I get the whole loyalty thing, but my experience has been a mixed bag. I used to stick with one company for years—figured it’d pay off if something ever went wrong. But when we refinanced and needed to update our policy, suddenly my “loyalty” didn’t mean squat. They jacked up my rate anyway, no explanation, just “market conditions.” Felt like a slap in the face after all that time.
Switched to another insurer after shopping around, and the new rate was way better. Maybe I just had bad luck with my old company, but now I’m in the “trust but verify” camp. I’ll stick around if the service is good and the price is fair, but I’ve learned not to assume loyalty always works in your favor. Sometimes you gotta keep ‘em on their toes—or at least remind them you have options.
Totally get where you’re coming from. I used to think loyalty would mean something too, but after a couple of years developing properties and juggling multiple policies, I’ve seen firsthand how quickly those “loyalty perks” disappear when it’s time to renew. It’s wild—sometimes the only way to get a fair rate is to shop around and let them know you’re not afraid to walk. I still value good service, but if the numbers don’t add up, I’m out. Funny how being a “valued customer” seems to only matter when you’re new or threatening to leave...
Funny how being a “valued customer” seems to only matter when you’re new or threatening to leave...
That’s the part that gets me every time. I used to just auto-renew out of habit, thinking it’d save hassle and maybe I’d get some kind of loyalty break. Nope. Last year, my premium jumped by 18%—no claims, no changes, nothing. When I called them out on it, suddenly they could “review my account” and magically drop it back down.
Honestly, I treat insurance like any other bill now. Every renewal, I get at least three quotes from competitors and let my current company know what I’m seeing. Sometimes they match, sometimes they don’t even try. If they don’t care enough to keep me, why should I care about sticking around?
I get that good service matters, but if the price is way off, it’s not worth it. Loyalty’s great in theory, but my wallet comes first these days.
You nailed it—loyalty points seem to evaporate the second you’re not a “new customer.” Insurance companies must think we all have goldfish memories. I used to stick with the same provider, figuring less paperwork meant less headache. But after getting hit with a surprise premium hike (no claims, no new construction, nothing), I started shopping around too. It’s almost like they expect you not to notice.
Now, every time renewal comes up, I treat it like a small bidding war. Get a few quotes, toss them at my current insurer, and see who blinks first. Sometimes I feel like I’m on one of those reality shows—“Will they match, or will they let me walk?” Spoiler: they usually drop the price once you call their bluff.
Honestly, loyalty is overrated if it only pays off for the company. I’d rather keep that extra cash for my next project... or at least a decent lunch.
