I get where you’re coming from, but I’ve actually had the opposite experience a couple times. I’ve got a few properties, and on two occasions, sticking with the same insurer paid off when I needed to file claims—no hoops, no drama, just handled. Maybe it’s luck or maybe it’s because they knew my history, but I do wonder if constantly switching could backfire when you really need help. Has anyone actually had a new insurer step up right away on a big claim? Or do they try to stall since you’re “new”? Just curious if loyalty ever really does matter in those situations...
Has anyone actually had a new insurer step up right away on a big claim? Or do they try to stall since you’re “new”?
I’ve wondered about this too. I’ve stuck with my insurer for years and when I had a burst pipe last winter, they were on it fast—no hassle, just sorted. I get tempted by lower rates elsewhere, but honestly, that peace of mind is worth something. Maybe not everyone gets lucky, but in my case, loyalty has definitely paid off.
I get where you’re coming from. There’s definitely value in sticking with a company that’s proven itself, especially when it comes to claims service. But from what I’ve seen, the idea that new insurers always drag their feet isn’t entirely accurate. Most reputable companies are contractually obligated to handle claims promptly, whether you’ve been with them for a decade or just signed up last month. That said, I have seen situations where a new insurer might scrutinize a large claim more closely if it happens right after you switch—mainly as a fraud prevention measure.
Loyalty can pay off, sure, but sometimes companies take long-term customers for granted and bump up premiums over time. It’s worth running the numbers every few years, just to see if you’re still getting good value. If you do switch, check reviews about claims handling—not just pricing. And keep records of everything when changing providers... just in case something does go sideways early on.
Honestly, I’ve seen clients get burned by switching just for a lower premium. Sometimes the “savings” disappear after the first year, or you find out about coverage gaps too late. I’m not saying never shop around, but there’s more to it than price comparisons. Some companies really do treat long-term customers better when push comes to shove... especially with tricky claims.
I get what you’re saying, but does loyalty actually pay off that much? I’ve read some companies raise rates for long-term customers because they assume we won’t leave. Isn’t it smart to check around every few years, just in case? Maybe I’m missing something...
