Totally agree, it's like they're still using dial-up internet or something. 😂 From what I've seen, lenders often stick with outdated systems because upgrading means big upfront costs and retraining staff...and we all know how much companies love spending money, right?
"From what I've seen, lenders often stick with outdated systems because upgrading means big upfront costs and retraining staff..."
Haha, exactly! Reminds me of when I was helping a client refinance last year—the lender literally asked us to fax over some documents. I had to double-check if they were joking...but nope, totally serious. Who even has a fax machine these days? Ended up scrambling around town to find a place that could send a fax. Felt like I stepped back into the '90s for a hot minute.
But yeah, you're spot-on about the cost factor. I've chatted with loan officers who openly admit their systems are ancient, but management won't budge because of the expense and hassle of retraining everyone. It's frustrating, especially when you're trying to reassure anxious clients who just want their approvals ASAP. On the bright side, once you get past the initial paperwork shuffle, things usually smooth out. Hang in there—it'll come through eventually.
Totally agree, outdated tech is a pain. When I refinanced, they wanted everything printed and mailed—no digital uploads allowed. Felt like forever waiting on snail mail. But yeah, once past that hurdle, things moved pretty quickly. Just gotta ride it out...
Hmm, I get that snail mail feels ancient, but honestly, sometimes digital uploads aren't much better. Last time I refinanced, the online portal kept glitching—had to resubmit docs multiple times. At least with physical mail, once it's sent, it's sent. Sure, it's slow, but maybe there's something reassuring about knowing your paperwork isn't floating around in some buggy system? Guess it depends on how much patience you have for tech headaches versus postal delays...
Haha, I feel your pain. Last time I refinanced, the online portal was like playing whack-a-mole—every time I uploaded one document, another one mysteriously vanished. At one point, I seriously considered carrier pigeons as a more reliable option. Sure, snail mail is slow, but at least you don't have to worry about your paperwork getting sucked into some digital black hole...
